Gerry Perillo
Senior Business Analyst Product Owner @Bell
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WORK HISTORY
Senior Business Analyst Product Owner @Bell
Montreal, QC, CA
E2E senior business analyst committed to relentless improvement and playing key role in Bell Canada’s digital transformation (5G, Cloud, MEC), assessed and participated in google cloud migration projects (lift & shift), launched 5G & 5GSA widgets enhancing usability of network provisioning (HSS/HLR) dashboard, refined agile features/stories utilizing Jira scrum process and Confluence for documentation, developed E2E conceptual diagrams utilized in VP funding project approval process• Delivered corporate Caller ID project; negotiated business requirements with 5+ stakeholders, conducted and approved three levels of testing, collaborated with senior management on go-to-market strategy and remediated multiple defects before project launch• Redesigned network migration plan to distribute mobile features for 25K subscribers, identified third-party vendor to automate client\'s ongoing profile maintenance process, introduced and trained 13+ client care resources on new online file transfer portal; saved 20% manual effort, supported the business in executing and testing account migration flow• Organized end-to-end project enabling Voice Over LTE on mobile devices, led strategy meetings with 5+ vendors, coordinated positive, negative, and CR testing, steered troubleshooting sessions and conceptualized E2E flowcharts utilized for VP project funding approval process
EDUCATION
Vanier College
Pure and Applied studies
Herzing College
Attestation D'études Collégiales, Computer Programming
ABOUT GERRY PERILLO
I\'m a seasoned Business Analyst with over 20 years of experience helping industry-leading telecom Providers effectively implement and manage key IT projects and investments. Throughout my career, I have demonstrated a proven ability to assess and scope new projects, providing comprehensive testing, implementation, deployment, and postproduction support as a trusted advisor to internal and external partners. My drive and ability to effectively communicate and collaborate across stakeholders have allowed me to add value and positively contribute to the bottom line by identifying system efficiencies, enhancing customer experiences, and operational cost savings.Personal and professional development is essential, and I am always keen on taking on new challenges and opportunities that catalyze growth. My self-starter attitude, tech-savvy background, and broad and deep experience as a business analyst make me a versatile asset to any organization. I\'m also interested in connecting with like-minded professionals and growing my network on LinkedIn, happy to connect to discuss new or future opportunities!Core competencies include:• Requirements Gathering • Stakeholder Interaction • Process Mapping • UAT Testing• Project Management • Agile methodologies • Process Improvement • Gap Analysis• Collaboration & Communication• Risk & Impact Analysis • Analytical Thinking• Project Scoping• Leadership • Defect Management • Problem-Solving • Jira & Confluence
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