Gerrit Stuchtey
Customer Experience Director @Arvato Systems
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WORK HISTORY
Customer Experience Director @Arvato Systems
Toronto, ON, CA
My latest venture is the establishment of the Customer Experience business unit in North America. Key to this is a good understanding of market needs and combining them with strong ties into the global Arvato Systems organization. This allows me to offer an extremly wide portfolio with a local & boutique-size team, which can scale up with ease.
EDUCATION
Fachhochschule der Wirtschaft (FHDW)
Bachelor of Science - BS
Paderborn University
Master of Science - MS
Rosemere High School
High School Diploma
ABOUT GERRIT STUCHTEY
I lead Arvato Systems’ North America business, partnering with enterprises to transform how they operate, engage customers, and scale in increasingly complex digital environments.My focus is on connecting digital, SAP, and customer experience capabilities into integrated solutions that deliver measurable business outcomes—whether that’s modernizing commerce platforms, optimizing customer engagement, or enabling more efficient, resilient operations.With a background in building end-to-end ecosystems across content, commerce, and customer platforms, I’ve worked with technologies such as SAP (Commerce, CX, S/4HANA), Microsoft Dynamics, CoreMedia, and Arvato Systems’ own solutions. Today, my role extends beyond CX into broader digital and operational transformation, including logistics-driven business models.I work with organizations that are looking to move beyond fragmented systems and unlock real value from their technology landscape—across the full customer and operational lifecycle.If you’re exploring how to modernize your digital, SAP, or customer experience landscape, I’m always open to exchanging perspectives.
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