German Rodriguez

About German Rodriguez

As a leader with a big picture mindset, I am passionate about building robust cultures and developing the next generation of super engineers. My leadership style is adaptable, blending servant, growth, and coaching approaches with a data driven methodology. This combination empowers my teams to consistently rank among the most productive and helps me deploy initiatives that successfully retain top talent.My work is at the exciting intersection of robotics, data, SaaS, and AI, where I guide complex cross functional projects from concept to completion. My career began in a resourceful, hands on role at a small company, later evolved within the large enterprise environment of General Electric, and now in Symbotic where hyper growth is the norm. This diverse journey taught me both scrappy ingenuity and the art of navigating corporate politics to achieve results.As an avid learner, I am always exploring new knowledge to drive innovation. I thrive on creating environments where professionals can do their best work while considering the multi year impact of every strategic decision.

Experience

1. Technical Support Manager

   Symbotic

   Apr 2024 — Present

   As the leader of a highly specialized technical support team, I oversee 50 multi-discipline engineers in 24/7 support environment for high urgency and complex issues across Symbotic\'s robotics, software, networking, and electromechanical systems.Since taking on this role, I have guided the team through a 337% increase in workload. To meet this challenge, I deployed a new, growth oriented culture and introduced a formal career hierarchy, empowering team members and creating clear paths for advancement. These initiatives have been instrumental in driving significant improvements in team efficiency, reducing attrition rates, and increasing internal promotions. Under my leadership, the team has generated more technical documentation and completed more technical training than ever in the company\'s history, setting new standards for excellence and expertise in a rapidly scaling environment.

Education

• University of North Texas

  Master of Science - MS, Advanced Data Analytics

• Ohio University

  Master of Business Administration - MBA, Concentration in Business Analytics

  2018 — 2019

• University of Houston

  Bachelor's degree, Computer Engineering Technology

  2009 — 2014