German Rueda

Senior Operations Manager @IPSY

Fort Lauderdale, FL, US
EMAILS
g••••••••@ipsy.com
MOBILE NUMBERS
+17•••••••45

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WORK HISTORY

Dec 2022 — Present

Senior Operations Manager @IPSY

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US

Ensure business continuity through sound leadership by fostering individual/team ownership, best of class hiring, career development, and inclusivity within Supply Chain teams. Lead the build of fulfillment & shipping budgets models. Carryout and execute strategic cost savings initiatives to improve yield and P&L performance. Manage and increase forecasting accuracy for the business $44M fulfillment and $73M shipping annual operating plans.Provide key advice and insights to the executive team for favorable management of 3PLs and carrier contractual agreements and rates. Monitor multiple fulfillment KPI’s and help to improve visibility and business decision making through data insights. Participate in and lead annual shipping carrier and 3PL negotiations, carrier RFPs, and new carrier onboarding integrations to optimize shipping and fulfillment unit economics while balancing members experience.Partner with Engineering, Analytics, Systems, Supply Chain and Operational teams to deploy new reporting, analytics insights, scalable features and solutions into the business tech stack.

EDUCATION

2007 — 2009

Florida Atlantic University

Bachelors of Business Administration

SKILLS

Customer Relations ManagementReal EstateCrmCustomer Relationship Management (Crm)Bilingual-SpanishCustomer RetentionCustomer ServiceInsuranceMicrosoft ExcelCustomer SatisfactionNew Business Development

ABOUT GERMAN RUEDA

Data-driven leader with 15+ years of experience across operations, logistics, and supply chain. Proven ability to manage $100M+ shipping and fulfillment budgets, lead strategic negotiations, and optimize cost-to-serve models. Adept in SQL, advanced Excel, and scalable tech solutions to drive measurable impact across large cross-functional teams.

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