Germaine Long
Creative Marketing Professional | Community Engagement & Social Impact Strategist | M.A. in Sociology
- Role
- Case Manager at Ccsi Case Coordination Llc
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Germaine Long
Creative Marketing Professional with experience in Marketing and Sociology. I am…
Experience
Case Manager
Apr 2025 — Present · Chicago, IL, US
Conduct in-home assessments for adults 60+ to determine eligibility for the Community Care Program (CCP) and related services.•Develop individualized care plans that support independent living and align with IDOA guidelines.•Coordinate services and referrals for home-delivered meals, in-home aides, transportation, and other community resources.•Perform follow-up visits and reassessments (5-month and 9-month visits) to monitor client progress and adjust care plans.•Maintain accurate documentation of client interactions, service authorizations, and case updates in compliance with state and agency standards.•Collaborate with caregivers, healthcare providers, and partner agencies to ensure clients receive the necessary support.•Report suspected abuse, neglect, or exploitation of older adults as a mandated reporter under state law.•Attend ongoing training to remain current with IDOA policies, CCP procedures, and best practices in case management.
Education
Western Illinois University
Master's degree, Sociology
Western Illinois University
Bachelor of Business, Business Marketing Technology
2018 — 2022
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