Geriel Thornburg May
Pearson
Chapel Hill, NC, US
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WORK HISTORY
Present
@Pearson
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EDUCATION
1995 — 1997
The University of North Carolina at Chapel Hill
MA, Organizational Communication
1989 — 1993
North Carolina State University
BA, Business Organization; Public Relations
SKILLS
Customer Experience TransformationBusiness AnalysisBusiness Process ImprovementStrategic PlanningCustomer Experience DesignProject Portfolio ManagementChange ManagementInsuranceCustomer Experience AnalysisPortfolio ManagementCompetitive AnalysisCustomer ExperienceAnalyticsBusiness StrategyMarketingSegmentationProgram ManagementVendor ManagementPerformance ManagementFinancial ServicesCrmStrategyBusiness DevelopmentManagementCross-Functional Team LeadershipManagement ConsultingExecutive ManagementBusiness ProcessProject ManagementConsultingCustomer Experience ConsultingProject PlanningProduct ManagementBusiness TransformationCustomer Relationship Management (Crm)OutsourcingProcess ImprovementOrganizational DesignLeadershipTeam Leadership
ABOUT GERIEL THORNBURG MAY
Revenue-focused transformation executive driving growth through customer centric, data…
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