Gerhard Hentschel

IT Support Analyst at Genentech

Role: System Support Specialist 2 at Genentech
Location: San Francisco, CA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Gerhard Hentschel

Results oriented IT support specialist in the pharmaceutical field for 10+ years

Experience

System Support Specialist 2
Genentech
Jun 2013 — Present · San Francisco, CA, US
Support the entire IT lifecycle process of external vendors who collaborate on projects and clinical studies

Education

Chubb Institute
PC Tech Support
2000 — 2000

Skills

Help Desk Support
Hp
Vmware
Technical Support
Xp
Computer Hardware
Windows
Itil
Active Directory
Troubleshooting
Windows 7
Windows Xp
Incident Management
IT Operations
Process Improvement
Software Documentation
Software Installation
Data Center
Disaster Recovery
Customer Support
Customer Service
Microsoft Exchange
Hardware
Comptia Network+
Dns
Windows Server
Citrix
Servers
Business Process Improvement
Project Management
IT Service Management

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
h••••••••@gene.com
Personal email
•••••@•••••.com
Direct dial
+16•••••••66

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Current company

Genentech

Biotechnology Research · 18K employees · Founded 1976 · South San Francisco, California, United States

About Genentech We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal. Making a difference in the lives of millions starts when you make a change in yours. If you’d like to join our team, view our openings at gene.com/careers. Our patient resource center is dedicated to getting patients and caregivers to the right resources. You can reach them at 1 (877) GENENTECH (43•••83) Monday-Friday, 6am-5pm PST or p••••••••@gene.com. Community Guidelines: 1. We want to foster positive conversation around the issues we are passionate about. To that end, we remove profanity, content that contains threatening language, content that is aimed at private individuals, personal information, and repeated unwanted messages. 2. Don’t mention any medicines by name — ours or anyone else’s. Because of the fair balance rules governing our industry, we cannot post any comments that reference any pharmaceutical brand, product, or service. Please do not mention any specific medicines by name, or include any links to third party sites in your comments. 3. This isn’t the place to report or discuss side effects. This site is not intended as a forum for reporting side effects experienced while taking a Genentech product. Instead, you should report any side effects to Genentech Drug Safety at 18•••••••55. You can also report side effects of any prescription product directly to the FDA at 1-800-FDA-1088 or by visiting www.FDA.gov/medwatch. 4. Don’t pitch your product or service. Please don't use our page as a place to promote your product or pitch your services. Please also avoid posting links to external sites. We reserve the right to remove any posts that are deemed promotional.

gene.com

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About Gerhard Hentschel

Experience

System Support Specialist 2

Education

Chubb Institute

Skills

Find verified contacts for anyone on LinkedIn