Gerardo Rivera
Challenges are what makes us great at what we do.
- Role
- Systems Field Service Engineer at 施耐德电气
- Location
- Beaumont, CA, US
- LinkedIn followers
- 500 followers
About Gerardo Rivera
Experienced Field Services Engineer with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Electrical Troubleshooting, Electric Power, Transformer, Power Systems, and Electrical Engineering. Strong information technology professional with a Certification focused in Electrical, Electronics and Communications Engineering from Smart Systems.
Experience
Systems Field Service Engineer
Jul 2013 — Present · Costa Mesa, CA, US
Areas of responsibilities of a Field Service Engineer is to support its engineering and service commitments to an advanced level of complexity, and also has the a level of technical service experience to ensure all customers are supported. Primary ResponsibilitiesPre-sales and/or post-sales technical support to customers, and perform start-up and maintenance, inspect, test, and troubleshooting of low, medium and high voltage power distribution systems, including transformers, switchgear and circuit breakers, controls, protective relay systems and other critical power components. Switchgear/Switchboard and circuit breaker acceptance testing, instrument transformer testing, power transformer testing, testing and calibration of both electro-mechanical and solid state protective relays. Various controls systems including auto transfer switches. Develop innovative solutions to more complex technical problems that arise during start-up.Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction. Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems. Produce leads for Service Support. Troubleshoot, investigate, and resolve technical problems that arise during start-up. Train customers on the features of the equipment they have purchased. In this role I report to the Services Manager of the organizational department and advise on any technical service or support matter, and will rotate emergency on-call duty and if called respond to customer emergencies in a timely manner
Education
Union Pacific Training Center
Diploma, Cab Coded Signal & CNW Maintenance
2007 — 2007
University of Arkansas Grantham
Associates Degree, Engineering Management
2013 — 2017
Union Pacific Training Center
Diploma, Battery Maintenance
2007 — 2007
Basic Medium Voltage Relays
Certification, Electrical/Electronics Maintenance and Repair Technology
2018 — 2021
Sepam Relays
Certification, Electrical/Electronics Equipment Installation and Repair, General
2018 — 2021
MiCom Relay/P-Series Relay
Certification, Electrical/Electronics Equipment Installation and Repair, General
2019 — 2022
Power Logic and Metering Hardware
Certification, Metering and Controls
2019 — 2026
Southern California Institute of Technology
Diploma, General Electrician Diploma
2011 — 2011
Medium Voltage Premset Switchgear
Certification, Electrical/Electronics Equipment Installation and Repair, General
2018 — 2018
AVO Training Institute
Certificate , Protective Relay Maintenance, Advanced
2017 — 2017
AVO Training Institute
Certificate , Micro-Processor Relays
2016 — 2016
US Services Protective Relay Specialist
Certification, Protection Relays
2019 — 2026
Skills
- Electro-Mechanical
- Ups Systems
- Generators
- Instrumentation
- Wiring Diagrams
- Engineering
- Substation
- Commissioning
- Testing
- Electrical Engineering
- Inventory Management
- Preventive Maintenance
- Power Plants
- Motors
- Electrical Controls
- Troubleshooting
- Electrical Equipment
- Electric Power
- Electricity
- Microsoft Word
- Electronics
- Wiring
- Team Leadership
- Microsoft Office
- Electrical Safety
- English
- Power Generation
- Maintenance
- Leadership
- Maintenance
- Test Equipment
- Windows
- Transformer
- Equipment Repair
- Motor Control
- Schematic
- Switchgear
- Power Distribution
- Electricians
- High Voltage
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.