Gerardo Lopez
Human Resources Coordinator. l Team Leader | Talent Development | Project Manager | Business Analysis | Bilingual | Strategic Planning
- Role
- High Volume District Manager Trainer at Starbucks
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Gerardo Lopez
Leader in the retail industry offering to expand and increase market share, sales, and revenue through social media platforms and various technologies. Known for attracting, developing and retaining talent through the design, development, implementation and delivery of learning, leadership and results training. I am fluent bilingual in English and Spanish. Highly skilled and communicator and consensus builder with proven results in driving sales, change management and team building.
Experience
High Volume District Manager Trainer
Jun 2017 — Present · San Diego, CA, US
Manages a $5MM+ a year Flagship store. Established consistency with customer service and improved leadership team through recruitment and training. Prepared, examined, and analyzed financial statements, accounting records to assess accuracy and conformance to procedural and reporting standards.Received Great Performance Award Fiscal Year 2018 Q3Coaches and develops a store of 30 employees/partnersImproved and drove an elevated level of excellent customer service through recognition, coaching, training, and increasing employee moralIncreased sales by 7% for a 2-month period by training team on how to increase sales on targeted food growth. Prepared all Starbucks products to company standard. Stayed compliant in regards to food preparation and safety. Manages a team of store partners to create and maintain the Starbucks Experience for our customers and partners Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located. Acts as a coach and a mentor to partners by using discretion in assessing performance, providing feedback and coaching to improve partner performance Business Acumen: Driving sales and apply problem solving techniques to improve cost savings and efficiency
Education
San Diego State University
Bachelor's Degree, Information Systems
1997 — 2002
University of Phoenix
Masters of Business Administration, Global Management
2010 — 2012
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