Gerardo Duran

About Gerardo Duran

Gerardo is a seasoned Project Manager, creative design thinker, and mixed media content…

Experience

1. Global Program Manager Content Creator

   Uber

   Sep 2022 — Present · Chicago, IL, US

   Project Management: • Spearheaded AI integration within Voice of Customer and Quality Assurance operations, enabling real-time categorization and root cause analysis that drove strategic product policy changes. • Help oversee and lead technology projects from conception to completion, ensuring they meet deadlines, stay within budget, and align with the company\'s strategic goals. Coordinate with Global and cross-functional teams to facilitate effective communication and project execution. Content Creator: • Develop, create, and curate engaging content for digital platforms that resonates with the target audience and supports the brand\'s objectives with collaboration of A.I. software. Analyze feedback and performance metrics to refine content strategies and enhance audience engagement.

Education

• Columbia College Chicago

  Cinema Arts + Science, Cinema Arts + Sciences. (Focus on Assitant Direcitng and Directing.)

  2013 — 2017

Skills

• Video Editing
• Video Production
• Final Cut Pro
• Event Planning
• Final Cut Pro 7
• Premiere Editing Software
• Film Scheduling and Organizing
• Movie Magic Budgeting
• Movie Magic Scheduling
• Photoshop
• Story Board Artist
• Assistant Directing
• Public Speaking
• Powerpoint
• Microsoft Excel
• Nonprofits
• Volunteer Management
• Microsoft Word
• Teamwork
• Social Services
• Research
• Community Outreach
• Customer Service
• Fundraising
• Microsoft Office
• Social Media