Gerard Nehme
Client Advisor @Panerai
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WORK HISTORY
Client Advisor @Panerai
Houston, TX, US
Achieve and exceed monthly/yearly turnover & KPI’s targets.• Support in exceeding Boutique overall target.• Handle customers\' requests and special orders, lead and manage all steps of the sale leading to deal closure.• Identify high-potential sales lead, perform diligent follow ups increasing FOP (Frequency of Purchase).• Act as a brand ambassador of the Maison\'s DNA, its history, entire watch families, availabilities, delivery status etc.• Act as an expert in the luxury industry, monitor the competition and others Maisons through permanent e-learning courses and market surveys.• Manage the boutique\'s daily business operations opening/closing procedures, inventory, repairs process etc. • Develop and manage my client portfolio by cultivating new and nurturing existing relationships through exceptional service along with other Panerai CRM initiatives. • Assist Boutique Management in developing CRM action plans, and fully engage in the boutique’s on & off-site VIP events.
EDUCATION
UQAM | Université du Québec à Montréal
Bachelor's degree
ABOUT GERARD NEHME
A team-player, seasoned leader, adept builder, and visionary business strategist with…
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