Gerald Kean

About Gerald Kean

Strategic thinker with proven ability to work across business and technology management with a consistent track record of delivering value to the firm to support growth and financial objectives.• Resourceful and flexible leader with excellent problem solving and organizational skills. Accomplished in guiding cross-functional teams in the design, implementation, and integration of global solutions to meet business demands.• Process-oriented, with the ability to create and streamline operations, resulting in significant cost savings, improved efficiency, and enhanced customer satisfaction. Proven ability to understand business challenges, articulate a vision, evaluate risks, and strategize profitable execution.Business Process Engineering ~ Global Team Development, Training & LeadershipStrategic Business Planning ~ C-Level Collaboration ~ Process Improvement ~ Program ManagementGlobal Deployments ~ Salesforce.com ~ Workday~ Information Management ~ Business Intelligence

Experience

1. Director, Services Leader - Public Sector

   Salesforce

   Jul 2018 — Present · Boston, MA, US

Education

• Rensselaer Polytechnic Institute

  B.S., Management Information Systems

  1994 — 1998

• RPI Lally School of Management

  MBA, Management Information Systems

  1997 — 1999

Skills

• Business Intelligence
• Enterprise Resource Planning (Erp)
• Mis Reporting
• Information Management
• Business Process
• Project Management
• Databases
• Business Analysis
• Six Sigma Greenbelt
• Erp
• Business Process Improvement
• Client Reporting
• Microsoft Dynamics
• Workday
• Process Improvement
• Crm
• Personnel Development
• Microsoft Dynamics Erp
• Business Objects
• Analytics
• Six Sigma
• Agile Methodologies
• Vendor Management
• Team Building
• Management
• Salesforce.com
• Data Quality
• Process Modeling
• Sharepoint
• Customer Relationship Management (Crm)