Geraldine Perez Ferrer

Industrial Engineer | Project & Operations Leader | Driving Efficiency, Optimizing Processes & Empowering Teams

Role
Assistant Manager at Lisinski Law Firm
Location
Duluth, GA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Geraldine Perez Ferrer

Industrial Engineer | Project & Operations Leader | Optimizing Processes, Empowering Teams & Driving ResultsI am an Industrial Engineer with over 18 years of experience driving operational excellence, project management, and financial oversight across multiple industries, including law, renewable energy, finance, and logistics.Throughout my career, I have successfully led teams, optimized workflows, and implemented data-driven solutions that enhance efficiency, profitability, and client satisfaction. I thrive at the intersection of strategy and execution, turning complex challenges into structured, actionable results.Key achievements include designing and implementing SOPs that improved team performance, managing budgets and KPIs to support executive decisions, and leading cross-functional initiatives that delivered measurable impact.I am passionate about continuing to grow professionally in roles where I can lead projects, optimize operations, and empower teams, contributing to organizational success while advancing my expertise in process improvement and project leadership.

Experience

  1. Assistant Manager

    Lisinski Law Firm

    Feb 2025 — Present · Atlanta, GA, US

    Coordino y superviso el equipo de Intake, asegurando el cumplimiento de procesos y un servicio al cliente de alta calidad.Apoyo la planificación del negocio mediante análisis de ingresos, control presupuestario y seguimiento de KPIs.Elaboro reportes de desempeño y métricas clave para orientar la toma de decisiones estratégicas.Diseño e implemento SOPs y flujos de trabajo para mejorar la eficiencia y consistencia de los procesos.Lidero entrenamientos y sesiones de shadowing para optimizar la productividad y tasas de conversión del equipo.Gestiono consultas complejas de clientes aplicando soluciones basadas en datos.

Education

  • Universidad Rafael Belloso Chacín

    Bachelor in Engineering, Industrial Engineering

    2002 — 2006

  • Universidad Rafael Belloso Chacín

    Master's degree, Industrial Project Management

    2010 — 2014

Skills

  • Microsoft Office
  • Planificación Estratégica
  • Sap Mm
  • Control De Procesos
  • Liderazgo De Equipos
  • Servicio De Atención Al Cliente
  • Softland
  • Operaciones
  • Ingeniería
  • Análisis De Datos
  • Saint Enterprise
  • Inglés
  • Ingeniería Industrial
  • Gestión De Almacenes
  • Gestión De Operaciones De Producción
  • Microsoft Excel
  • Gerencia De Proyectos
  • Microsoft Project
  • Seguridad
  • Gestión De Proyectos
  • Control De Calidad

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Geraldine Perez Ferrer — Assistant Manager at Lisinski Law Firm in Duluth, GA, US | Unifers