Gerald Michael

Sr. Client Service Manager | Customer success I Web performance I Cybersecurity | CDN

Role
Senior Client Services Manager at Akamai Technologies
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Gerald Michael

Senior Client Service Manager with 10+ years of experience in customer success and…

Experience

  1. Senior Client Services Manager

    Akamai Technologies

    Oct 2023 — Present

Education

  • St.Josephs College

    Bachelor of Commerce (B.Com.)

    2009 — 2012

  • Ramaiah Institute of Management Studies

    Master of Business Administration (MBA)

    2013 — 2015

Skills

  • Business Process Design
  • Business Analysis
  • Management
  • Organizational Design
  • Payroll
  • Microsoft Office
  • Data Analysis
  • Microsoft Powerpoint
  • Analytics
  • Business Strategy
  • Project Management
  • Leadership
  • Microsoft Excel
  • Powerpoint
  • Peoplesoft
  • Market Research
  • Teamwork
  • Team Management
  • Management Consulting
  • Customer Service
  • Dba
  • Microsoft Advance Excel
  • Business Development
  • Microsoft Word
  • Solid Presentation Skills
  • Sql

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Gerald Michael — Senior Client Services Manager at Akamai Technologies in Bengaluru, KA, IN | Unifers