Gerald Matarazzo
Technical Account Management at Velo3D
- Role
- Technical Account Manager at Velo3D
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Gerald Matarazzo
Certified Scrum Master (CSM), Project Manager, and Lean Six Sigma Black Belt with over 6 years of technical and consulting experience delivering strategic enterprise-wide solutions working with diverse, global, cross-functional teams. Demonstrated experience managing global project teams. Excellent customer relationship management, which include onboarding, training, and advising on best practices for advanced manufacturing technologies and materials in a pre- and post-sales capacity to create business cases that influence purchasing decisions. Guides customers to optimize utilization and achieve operational excellence. Demonstrated experience in automotive, aerospace, building materials, construction, consumer products, electronics, energy, medical device, orthotics & prosthetics, general manufacturing, and contract manufacturing industries with hands-on experience with multiple technologies. Anticipated Project Management Professional (PMP) certification August 2023.
Experience
Technical Account Manager
Jul 2023 — Present · San Francisco, CA, US
Manages all aspects of technical support at client sites including installation and maintenance, field service engineering resources, order management, customer sentiment management, and training. Assets under management equals over $35m in hardware. Clients include multiple international and national space agencies as well as multiple F100 companies in aerospace and defense. NYSE: VLD. https://velo3d.com/
Education
Xavier High School
High School Diploma
Le Moyne College
Bachelor of Science (BS), Analytics
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