Gerald Jones
Patient Service Operations @Children\'s Hospital Of Richmond At Vcu
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WORK HISTORY
Patient Service Operations @Children\'s Hospital Of Richmond At Vcu
Richmond, VA, US
Reporting to the Director of Operations; plan, direct and maintain communication and collaboration efforts and overall operations of assigned patient care area(s) between clinic staff, administration, and external customers. • Supervise the ambulatory operations department; managing schedules for 100 physicians/residents; optimizing delivery of care by electronic charting systems and measuring performance metrics. • Mentor and train 85 staff members, ensuring HIPAA, BLS and other medical training is up to date for department. • Manage daily office activities, scheduling appointments, verifying patient care eligibility for patient care and treatment. • Maintain and monitor the supply of medical equipment, tools, documents, and other accessories.
EDUCATION
Florida Memorial University
Bachelor of Science (BS), Business Administration and Management, General
ABOUT GERALD JONES
Senior healthcare administration & operations manager responsible for providing analytical support and overseeing day-to-day practices (e.g, multi-site practice office and ambulatory clinical centers), developing innovative strategies for policies and procedures that provide world class client experience and outcomes that support operational efficiency.
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