Gerald Joiner
IT Service Management (ITSM) Leader | Business Operations Strategist | Trainer | Leader
- Role
- Associate Director of Business - IT Operations and Service Assurance at Humana
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
Experience
Associate Director of Business - IT Operations and Service Assurance
Jan 2021 — Present · Louisville, KY, US
Education
University of Louisville
B.S.
1990 — 1998
Bellarmine University
MS
2009 — 2011
ESCP Europe
International Business Strategy
2001 — 2001
Bellarmine University
MBA
1999 — 2001
Skills
- Public Speaking
- Business Analysis
- Strategy
- Team Building
- Management
- Employee Benefits
- Operations Management
- Healthcare
- Business Development
- Policy
- Project Management
- Organizational Development
- Training
- New Business Development
- Analytics
- Public Relations
- Business Strategy
- Sales Operations
- Performance Management
- Crm
- Customer Service
- Business Intelligence
- Business Process Improvement
- Analysis
- Risk Management
- Management Consulting
- Sales
- Enterprise Software
- Start-Ups
- Change Management
- Networking
- Process Improvement
- Leadership
- Team Leadership
- Sdlc
- Vendor Management
- Human Resources
- Insurance
- Strategic Planning
- Project Planning
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