Gerald Ezeoke

Project Manager @Civica

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Project Manager @Civica

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Led cross-functional teams of 12+ members to deliver digital transformation projects for public sector clients, achieving 95% on-time delivery while ensuring compliance with ISO 27001 and GDPR standards.Managed project budgets exceeding $3M, utilizing Agile and Waterfall methodologies to streamline workflows, reduce scope creep by 18%, and improve stakeholder satisfaction scores by 22%.Implemented project governance frameworks and risk management processes, leveraging tools like Jira, MS Project, and Confluence to enhance transparency, mitigate high-impact risks, and cut issue resolution times by 30%.

EDUCATION

N/A

Polytechnic

Higher National Diploma

SKILLS

Skills: • Good Organisational and Strong Analytical Skills with a Thorough AttenChange ManagementBpoOutsourcingHuman ResourcesWorkforce ManagementContact CentersCall CentersTeam ManagementVisioTeam LeadershipStrategyStakeholder ManagementSoftware DocumentationSharepointProject ManagementProject DeliveryPmoManagementCustomer ServiceCrmBusiness Development

ABOUT GERALD EZEOKE

Senior Project Manager | PMO Lead | Digital Transformation Specialist | SC…

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Gerald Ezeoke — Project Manager at Civica in Birmingham, GB | Unifers