Gerald Ezekpo

About Gerald Ezekpo

Exceptional experience with Identity & Access Management.• Great experience with CyberArk• Great experience with CAPAM• Great experience working SailPoint IdentityIQ• Great experience with Active Directory Administration.• Great experience with IT Risk/ Security/Governance.• Vast experience with ITIL processes, Functions and Tools. • Huge experience with Cloud computing tools (AZURE, AWS)• Great experience using Microsoft TEAMS and Skype.• Exceptional experience working with ServiceNow.• Great experience working with FIM (Forefront Identity Manager)• Great experience working with WorkDay• Great experience with Unix • Ercot Administration experience.• Change Management Process experience.• Huge experience supporting Lotus Notes and Microsoft Exchange.• Successful Software Application Change Management and Project Management experience.• Great experience supporting cloud services and O365 tools.• Exceptional Technical Support Achievements.• Exceptional Supervisory and Management Experience.

Experience

1. Senior Solution Delivery Lead (Iam)

   Deloitte

   Oct 2020 — Present · Houston, TX, US

   Leading and conducting meetings with client stakeholders, pertaining to applications Identity and access controls.• Consolidating and documenting all the information, following up with stakeholders as needed.• Supporting client with the development and implementation of the Technical Access management, Privilege access management, Access lifecycle & recertification and audit support activity.• CyberArk Core PAS implementation and troubleshooting of components such as Vault, PVWA, CPM and PSM. • CyberArk integration such as LDAP, Okta and SMTP.• Working on P1, P2, and P3 incident tickets for CyberArk core PAS issues reported by users.• Running CyberArk reports for Audit and monthly metrics.• Assisting and supporting client to track and secure the usage of logins involving access to administrative control or sensitive information via CA Privileged Access Manager (CAPAM) tool• Securely managing the accounts of users who have elevated permissions to critical, corporate resources. These may be human or non-human administrators, devices, applications, and other types of users.• Assisting client with development of new PAM solution and ensuring successful transition to a new business and/or technical state.• Acting as a reference point for Project Management Office (PMO) queries and information and an advocate for best practices in program management• Create or update documentation for standards and procedures to keep them current.• Onboarding Advisor role assisting new hires with getting acquainted with processes.• Coaching role: Assisting and guiding the assigned employees with their career growth and performance evaluations.

Education

• Keller Graduate School of Management of DeVry University

  MISM, Information Systems Management with concentration in Proj Mgt.

  2008 — 2009

• DeVry University Houston, Texas

  Bsc, Technology Management

  2006 — 2008

• Texas A&M Commerce/Dallas

  Master of Business Administration, Business Administration and Management, General

• DeVry University

  Bachelor of Science, Information Technology Project Management