Geovani Fermin

About Geovani Fermin

Possess 25 years of payroll experience. Strong organizational, analytical, leadership and public relation skills. Highly motivated while being equally effective in self-managed projects and as a member of a team. Posses the ability to work with highly sensitive information in a confidential manner. Member of the American Payroll Association for 12 year to stay current with new laws, regulations, and processes. Experienced in personal computers with knowledge of banking and financial products, multi-state & multi-EIN payroll processing and tax filing, MS Excel, Word, Outlook, ICIMS, Showcase, Cognos 8, Crystal, Q&A report writer, Internet, MAS 90, AS/400 Infinium, Kronos Timekeeper, WorkForce Ready, Time Work, Time & Attendance, ADP Payforce and Enterprise. Bi-lingual in Spanish and English. Personal Characteristics: Friendly, patient, outgoing, flexible and can-do attitude.

Experience

1. Senior Payroll Solution Consultant

   UKG

   Jan 2023 — Present · Louisville, KY, US

   Conduct application orientation for customers and provide \"train-the-trainer\" training for the customer teamConsult with customers on system configuration, industry-specific features, and system processes and proceduresPortray a positive, proactive, and professional work ethic to the customer and the people he or she interacts with dailyCreating and maintaining Customer Satisfaction and reference ability of customers is a primary goal for the positionLook to enhance the effectiveness of the position by instilling into the work environment efficiencies and tools that can be used by UKG to better sell and serviceWork in a team environment remotely and at customer sites to implement and support products that UKG sells to its customersAnalyze customer configurations and think out of the box to resolve issuesAnalyze customer schedule data to understand requirements and how to best build a solution

Skills

• Kronos
• Hris
• Human Resources
• Software Documentation
• Garnishments
• Infinium
• Employee Benefits
• Payroll