Georgina Smith
Abacai
Ely, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Abacai
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EDUCATION
2001 — 2002
Universität Trier
LLM, German Civil Law
1998 — 2002
Cardiff University / Prifysgol Caerdydd
LLB, Law with German
SKILLS
Performance ImprovementStrategic PlanningOutsourcingAccount ManagementChange ManagementEmployee EngagementWorkforce ManagementCall CenterStrategyNegotiationService DeliveryBusiness AnalysisCoachingContact CentersForecastingProject DeliveryTraining DeliveryBusiness TransformationCustomer RetentionRecruitingBudgetsCustomer ServiceCulture ChangeTrainingCustomer SatisfactionBusiness Process ImprovementService ImprovementTelecommunicationsBusiness StrategyCustomer ExperiencePrince2Team BuildingManagementProgram ManagementStakeholder ManagementTeam LeadershipProject ManagementBusiness PlanningOperations ManagementProject Planning
ABOUT GEORGINA SMITH
Specialties: operations management, vendor management, bpo, service delivery, programme…
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