Georgie Ng
Vice President Branch Manager @Chase
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WORK HISTORY
Vice President Branch Manager @Chase
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch. You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers. You will also be responsible for creating an environment that influences the use of technology to meet the customers’ needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers. Job responsibilitiesActs as the standard bearer of Chase and creates a world-class customer experienceEducates clients on how to use our digital platforms to bank and invest when, where, and how they wantBuilds partnerships with local businesses to build the brand in the local market area through strong community involvementCreates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging cultureActively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customerPromotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processesLeverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
EDUCATION
Northwood University
BBA
Southwestern Academy
High school Diploma
GASC Technology Center
Certificate of computer hardware tech and network administration
Mott Community College
Associates
SKILLS
ABOUT GEORGIE NG
Marketing Management Sales Executive Management & Sales – Adaptive Qualities –…
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