Georgia Streeter-Bauer
IT 2-3, Technical Writer, Digital Asset and Marketing Manager
- Role
- IT Support Specialist at Brattleboro Retreat
- Location
- Keene, NH, US
- LinkedIn followers
- 500 followers
About Georgia Streeter-Bauer
IT Professional, Creative Director and Project Mangager with supervisory and coordination…
Experience
IT Support Specialist
Jul 2023 — Present · Brattleboro, VT, US
Network support and hardware implementationSOP research, writing, training and organization.Phone/technical help desk support experience.MS Office Suite & Adobe suite support.Mojo, Avatar, Dragon Medical one, Citrix, Imprivata, Zoom, Sophos Installations, troubleshooting and training.HIPAA Compliant security measures and monitoringAnswering IT concerns and customer service.Systematic problem-solving skills & Process mapping.Windows operating system: Clients: Windows 7 & 10.Servers: Windows Windows 2003, Windows 2008.Knowledge of Active Directory, Exchange 2003/2007.Ticketing tools, remote desktop connectivity applications.Internet browsers (e.g. Explorer, Chrome, Firefox) troubleshooting and support.VPN and remote dial-in users & knowledge of remote desktop tools.Compliance and quality assurance of software and systems.Support for laptops, desktops and printers.
Education
Syracuse University
Psych, Neuroscience/ English
1995 — 2000
Keene State College
continuing education, Psychology/English
2012 — 2013
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