Georgia Poole
Head of Contact Centre @Ticketmaster
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2016 — Present
Head of Contact Centre @Ticketmaster
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SKILLS
Business AnalysisData AnalysisWindowsProject ManagementResource ManagementPeak Performance TrainingMultilingualMicrosoft WordCustomer SatisfactionInsuranceMicrosoft OfficeCoachingTime ManagementOutsourcingChange ManagementCross-Functional Team LeadershipCall CentersTeam BuildingManagementHuman ResourcesOutlookMicrosoft ExcelTroubleshootingTeam ManagementPowerpointRetailRoot Cause AnalysisStrategyHuman Resource PlanningAnalyticsMulti-Channel RetailAccount ManagementNew Business DevelopmentE-CommercePerformance ManagementCrmBusiness StrategyOperations ManagementStakeholder ManagementLeadership Development
ABOUT GEORGIA POOLE
An experienced Operations Manager with 20 year’s experience working within the Call…
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