Georgetth Rojas

About Georgetth Rojas

I am a dedicated and highly motivated self-starter with a strong work ethic and a commitment to excellence. I thrive under pressure, consistently delivering outstanding management while maintaining organization and self-sufficiency. My strong verbal communication skills enable me to effectively interact with others, fostering teamwork and leadership.My experience in the restaurant management industry has reinforced my belief that success stems not only from client satisfaction but also from a cohesive and motivated team. Regardless of my role, my primary goal is to provide the highest level of service, ensuring exceptional experiences for both guests and colleagues alike.

Experience

1. F & B Director of Outlets

   Marriott Hotels

   Feb 2025 — Present · Teaneck, NJ, US

   Provide strategic leadership and oversight for four diverse food & beverage outlets, including a high-volume lobby bar (Glen Bar), full-service Italian restaurant (Pancetta), executive lounge, and on-site Starbucks, ensuring a seamless and premium guest experience across all concepts.Drive financial performance through comprehensive budget management, cost control initiatives, and revenue optimization strategies tailored to each outlet’s service model and guest profile.Develop and implement mid- and long-term business plans in alignment with corporate goals, leveraging guest trends, sales forecasts, and market data to enhance outlet profitability and growth.Utilize data-driven tools including Guest Satisfaction Scores (GSS), Balanced Scorecards (BSA), Associate Engagement Surveys (AES), and P&L statements to identify performance gaps and lead targeted action planning initiatives.Cultivate a strong leadership pipeline by mentoring high-potential managers, promoting internal development, and championing Marriott’s talent advancement initiatives.Collaborate with culinary, sales, events, and hotel operations teams to deliver elevated service standards, customized event execution, and brand-aligned experiences for both business and leisure guests.Lead Marriott brand compliance and service excellence efforts, ensuring consistency with company standards across service delivery, product quality, and operational integrity.

Education

• Biola University

  Animation, Interactive Technology, Video Graphics and Special Effects

Skills

• Food & Beverage
• Adobe Creative Suite
• Customer Service
• Training
• Squirrel
• Outlook
• Management
• Team Building
• Hospitality Industry
• Adp Payroll
• Hospitality
• Adobe Acrobat
• Micros
• Hiring
• Menu Development
• Smart Systems
• Microsoft Excel
• Aloha
• Restaurant Management
• Event Management
• Quickbooks
• Microsoft Word
• Catering
• Pos
• Schedule Control
• Hospitality Management