Georgette Amancha
Product Support Representative at FIS
- Role
- Product Support Representative i at Fis
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Georgette Amancha
Hello, I\'m Georgette Amancha, currently working as a Product Support Representative at FIS. I graduated from Florida Polytechnic University with a Bachelor of Science in Computer Science. Proficient in a range of programming languages, such as C++, Python, Java, and Unix, I also have experience in creating software programs with sleek user interfaces using HTML, CSS, JavaScript, and Java FX. My academic journey has deepened my understanding of hash algorithms, encryption/decryption techniques, and various cryptographic attacks. I\'ve also been able to use different 3D modelling software, such as Reallusion and Blender, during my internship and academic courses. Outside of school, I like reading, listening to podcasts, and embroidery. I\'m eager to further hone my skills and expand my expertise in cybersecurity. I am actively seeking opportunities that offer real-world challenges and opportunities for growth.Passionate about the ever-evolving field of technology, I\'m eager to connect and collaborate with like-minded professionals who share my enthusiasm for innovation and learning.
Experience
Product Support Representative i
Jun 2024 — Present · Jacksonville, FL, US
Provide in-depth product support and resolve concerns raised during installation, operation, and maintenance of FIS applications- Troubleshoot problems with equipment or software applications and recommend corrective action- Handle customer inquiries involving missing transactions, job failures, access issues, requests for new functionality and more.
Education
Florida Polytechnic University
Bachelor of Science - BS, Computer Science
2020 — 2024
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