Georges I.

Azure Administrator & Application Support Analyst

Role
Application Support Analyst at Texas Infotech
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Application Support Analyst

    Texas Infotech

    Jan 2023 — Present

    Provided L1/L2 support for cloud-based applications, monitoring production environments to ensure system stability and performance.Troubleshot and resolved production issues, performing root cause analysis (RCA) to minimize downtime and system degradation.Managed CI/CD pipelines, collaborating with cross-functional teams to streamline application deployment and integration.Supported data pipeline processes, ensuring smooth system transitions during mergers and acquisitions, and handled data integrity checks.Utilized Power BI, Power Automate, and Power Apps to automate processes and develop monitoring solutions, ensuring operational efficiency.

Education

  • Notre Dame University

    Bachelor of Science, Computational Science

    2000 — 2004

  • Lebanese Government * Peres Carmes High School

    Lebanese Baccalaureate II, Experimental Science

    1989 — 1999

  • Amideast

    Project Management Professional

    2016 — 2016

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Georges I. — Application Support Analyst at Texas Infotech in Los Angeles, CA, US | Unifers