George MacNair
Director, Program & Project Management @USAA
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WORK HISTORY
Director, Program & Project Management @USAA
San Antonio, TX, US
Lead a team of Solution Managers, Program/Project Managers and Product Owners in the execution of digital, expense management and call center initiatives supporting the Distribution & Service value streams for USAA’s Property & Casualty Company.• Drive prioritization of highest value work within budgets in excess of $50 million.• Manage and facilitate executive level negotiations and escalations in the face of competing and overlapping priorities.• Developed sustainable control program consistently exceeding 90% adherence targets in the first year of rollout within P&C’s SAFe implementation. • Build and coordinate 3-year cross-product line product roadmaps in partnership with P&C’s $1.5 Billion modernization journey ensuring alignment of critical milestones balancing delivery of immediate value while not impacting the modernization journey.
EDUCATION
The University of Texas at San Antonio
EMBA, Business Leadership
Texas Tech University
Bachelor of Arts, International Economics
Texas Tech University - Rawls College of Business
Bachelor of Science, Management Information Systems
ABOUT GEORGE MACNAIR
Extensive experience leading business and technology teams for a Fortune 100 financial services and insurance company to develop and document business need for IT solutions on highly complex multi-million dollar, multi-year technology and business transformation journeys, leading and influencing both with and without authority in a highly matrixed environment, to drive priority of highest value work first with business leaders building coalitions across business units and partnering with stakeholders at all levels of the organization.
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