George Groesbeck
Technical Support Engineer II at Dell|EMC
- Role
- Technical Support Engineer Ii - Data Replication Sme at Dell Technologies
- Location
- Tooele, UT, US
- LinkedIn followers
- 500 followers
Experience
Technical Support Engineer Ii - Data Replication Sme
May 2016 — Present · Draper, UT, US
As a Subject Matter Expert in enterprise IT solutions, I specialize in troubleshooting and resolving high-impact technical issues related to data replication, disaster recovery, and enterprise storage. My role focuses on handling complex escalations, diagnosing critical failures, and implementing long-term solutions to ensure system stability and operational efficiency.I work in high-pressure environments, providing in-depth analysis of intricate system behaviors to identify root causes and prevent future incidents. My expertise in storage management, network troubleshooting, and data protection strategies allows me to support large-scale enterprise infrastructures, ensuring seamless performance and business continuity.
Education
Ensign College
AAS, Information Technology – Network Engineering Emphasis, Network and System Administration/Administrator
2014 — 2016
Western Governors University
Bachelor of Science, Network Operations and Security, Information Technology
2018 — 2020
Skills
- Strategic Planning
- Network Design
- Microsoft Word
- Customer Service
- Project Management
- Management
- Team Leadership
- Powerpoint
- Sales
- Microsoft Excel
- Windows
- Process Improvement
- Leadership
- Network Engineering
- Troubleshooting
- Microsoft Office
- Outlook
- Networking
- Windows 7
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