George Marino

Customer Onboarding Manager @Gearset

Cambridge, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Customer Onboarding Manager @Gearset

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Cambridge, GB

Oversee the implementation period immediately post-sale, to help new customers quickly and effectively adopt Gearset- Set customers up to for success from the start by running structured and tailored onboarding/training sessions, product demos and sharing Gearset, Salesforce, and DevOps best practices- Provide consultative advice to our customers on best practices in DevOps and how to implement them with Gearset- Work closely with the Sales Engineers, Account Executives, and Customer Success Managers to ensure a smooth transition from evaluation to implementation- Influence product development by acting as a voice of the customer and working closely with our product team to digest user feedback- Create processes, materials and knowledge content in order to drive scalability and advance the team’s capabilities.

EDUCATION

2010 — 2012

Long Road Sixth Form College

A-Level, Computer Software and Media Applications

SKILLS

Customer SatisfactionTeam ManagementCrmSocial MediaCall Centers

ABOUT GEORGE MARINO

A highly motivated individual that is always looking for a challenge.

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George Marino — Customer Onboarding Manager at Gearset in Cambridge, GB | Unifers