George El Youssef

About George El Youssef

With over 15 years of experience in instructional design, training, and healthcare operations, I bring a track record of developing high-impact training programs that drive organizational success. My passion for fostering professional growth and creating efficient, user-friendly solutions makes me eager to contribute to any team.Throughout my career, I have designed and implemented comprehensive training programs that enhance employee capabilities and ensure compliance with industry standards. Notable achievements include developing specialty curricula for billing and operational workflows, creating dynamic learning tools, and leading teams through successful onboarding and system implementations. My experience encompasses managing training and quality assurance teams and crafting solutions tailored to organizational needs, showcasing my ability to adapt to various challenges and industries.

Experience

1. Pharmacy Technician

   Isse Pharmacy

   Jan 2025 — Present · Portland, OR, US

   Accurately filled and dispensed prescriptions under the supervision of a licensed pharmacist.• Verified and entered prescription information into pharmacy systems, ensuring accuracy andcompliance with regulations.• Prepared and labeled medications, including oral, topical, and intravenous formulations.• Measured, mixed, counted, and packaged medications according to prescription requirements.• Assisted in maintaining accurate patient medication profiles and records.• Managed pharmacy inventory by ordering, receiving, and stocking medications and supplies.• Checked for expired medications and ensured proper storage according to regulatory standards.• Operated and maintained automated dispensing and packaging equipment.• Provided excellent customer service by assisting patients with prescription questions and refillrequests.• Communicated effectively with physicians and insurance companies to resolve prescription orbilling issues.• Processed insurance claims and prior authorizations, ensuring timely reimbursement andaccuracy.• Educated patients on medication use, dosage instructions, and potential side effects underpharmacist direction.

Education

• Portland Community College

  Associate of Science (A.S.), Psychology

  1996 — 1999

• Portland State University

  Bachelor of Applied Science - BASc, Psychology

• Portland State University

  Bachelor of Science (B.S.), Psychology

  2001 — 2003

Skills

• Medicine
• Train New Employees
• Employee Training
• Team Management
• E-Learning Modules
• Acls
• Management
• Team Building
• Healthcare
• Instructional Design
• Tutoring
• Instructor-Led Training
• Medical Records
• Leadership
• Team Leadership
• Process Improvement
• Training Delivery
• Instructional Writing
• Bls
• Train the Trainer
• Training
• Medical Terminology
• Hipaa
• Business Process Improvement
• Hospitals
• Patient Safety
• Medical Billing
• Healthcare Management
• Epic Systems
• Healthcare Information Technology
• Train the Trainer Programs
• Epic
• Educational Leadership
• Training & Development
• Clinical Research
• Ehr