George Demetros
Director Aftermarket Field Service @Parkson Corporation
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WORK HISTORY
Director Aftermarket Field Service @Parkson Corporation
US
EDUCATION
University of Illinois Urbana-Champaign
BSIE, Industrial Engineering
University of Dallas
MBA, Industrial Management
ABOUT GEORGE DEMETROS
Innovative leader and strategist with proven ability to meet customer’s needs, minimize costs, and continuously increase customer satisfaction by focusing on quality and process efficiencies. Demonstrated competence leading change management initiatives and high performance work teams with Motorola Inc, McDonnell Douglas, Ericsson Inc, Sony Ericsson, and Gillette. Extensive background and accomplishments in manufacturing, project management, customer service operations, and outsource management. Over 20 years of experience in elctronics manufacturing for Commercial, Military, and Consumer Electronics products. I have served in the roles of Industrial Engineer, Process Engineer, Advanced Mfg Mgr, Manufacturing Mgr (PWB Fab, Electronic Assy, Sheet metal fab), Project Mgr, Customer Service Development Mgr, Product Mgr (Satellite & CDMA phones), and most recently Customer Service Operations Director. Focus has been on customer interfacing, operational efficiencies, quality improvement, cost control, and revenue generation.Specialties: Leading Global & Regional Teams to Best-In-Class PerformanceSkills and expertise:•Streamlining Orgs and Processes•Change Management•Development of Service Revenue Programs •Large Scale Outsource Development & Mgmt•Reverse Logistics & Distribution •Customer Management & Alignment•Development of Strategic and Tactical Roadmaps •Development of Strong Multi-Disciplined Teams •Development of Mfg Technology Road Mapping •6 Sigma, ISO 9001, TQM, & Malcolm Baldrige Quality Programs
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