George Castro

Manager, Human Resources Business Partner @VCA Animal Hospitals

Los Angeles, CA, US

As a seasoned HR leader at VCA Animal Hospital’s largest facility, I oversee HR operations for 400+ employees, providing direct leadership to an HR Specialist and serving as a strategic partner to senior hospital leadership. I provide strategic guidance in employee relations, compliance, workforce development, and operational efficiency, fostering a culture of engagement, equity, and high performance. I lead initiatives that align HR strategy with organizational goals, strengthen workplace culture, and ensure seamless execution of critical HR processes. My leadership blends vision with hands-on implementation to drive meaningful, measurable results.Key Areas of Expertise:Employee Relations & Compliance • Lead complex investigations and conflict resolution efforts, ensuring compliance with FMLA, ADA, and employment laws while maintaining a positive, respectful legally sound workplace.Strategic HR Partnership • Advise senior leaders on performance management, talent development, workforce planning, and organizational design to align people strategies with business objectives.Culture & Engagement • Champion culture-building and employee experience initiatives that strengthen morale, increase retention, and cultivates an inclusive workplace where staff feel heard, valued, and empowered.Cross-Functional Collaboration • Collaborate with Centers of Excellence (LOA, Benefits, Workers\' Compensation/Risk) to drive compliance, streamline HR operations, and deliver seamless support across the employee lifecycle.Leadership & Team Development • Partner with hospital leadership to develop and lead targeted training programs on leadership best practices, employee engagement, and performance management. Mentor an HR Specialist, supporting their growth and capability development.HR Operations Excellence • Manage Workday HRIS transactions, benefits, and leave coordination, ensuring smooth and efficient HR operations with a focus on service and support.