George Baker
Head of Business Operations @Pelham
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WORK HISTORY
Head of Business Operations @Pelham
Waterlooville, GB
I own the strategy and execution of key operational priorities, turning business strategy into delivered results. I work cross-functionally to drive scale, efficiency, and customer impact through disciplined implementation.Accountable for: • Customer Projects • Internal & Transformation Projects • Continuous Improvement • Customer Experience • ESG • Business Intelligence & KPIs • Supply Chain StrategyFocused on execution, alignment, and measurable outcomes.
EDUCATION
Brentwood Country High School
GSCE, English, English Literature, Maths, Biology, Chemistry, Physics, Applied ICT, History, Drama
University of the Built Environment
Master's degree, Real Estate
University of Portsmouth
Bachelor's Degree, Media Studies & Entertainment Technology
ABOUT GEORGE BAKER
Passionate Project & Improvement Specialist | Leading Continuous Improvement & Strategic Initiatives | Proven Track Record in Optimizing Processes & Driving Business ImpactKey SkillsProject Management, Continuous Improvement, Operational Excellence, Process Optimisation, Performance Enhancement, Change Management, Stakeholder Engagement, Strategic Planning, Data-Driven Decision Making, Team Leadership, Microsoft Office, CRM Systems, Cross-Functional Collaboration
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