George Humphrey
Senior Vice President of Research @ TSIA | Digital & AI Transformation Expert | Tech Services & Growth Analytics Leader
- Role
- Senior Vice President at TSIA
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About George Humphrey
As the Senior Vice President of Research at TSIA, I bring over 33 years of leadership in research, analytics, operational excellence, organization transformation, and strategic advisory to help global technology companies drive growth, profitability, and customer retention.I co-lead TSIA’s AI research and oversee the analytics behind our diagnostics platform. My focus is on turning data into practical, high-impact insight that fuels operational excellence and smarter decision-making across the technology services industry. Whether guiding AI adoption, measuring service performance, or advising Fortune 500 companies, I aim to connect strategy with action.With more than 30 years experience in IT and communications technology & services, I’ve led teams across managed services, product management, client management, delivery operations, and global go-to-market strategy. At Lucent and Avaya, I helped launch the world’s first voice/data converged platform and introduced standardized product and service realization processes that redefined how those companies operated. I’m also the holder of seven global patents in communications and networking.
Experience
Senior Vice President
Feb 2020 — Present · Tampa, FL, US
Spearhead research initiatives across Technology Services. • Conduct in-depth analytics to evaluate organizational capabilities impacting growth, profitability, and retention. • Co-lead TSIA\'s research on Artificial Intelligence, enhancing data-driven decision-making for global tech leaders. • Provide executive coaching to senior leadership teams, fostering strategic insights and operational excellence.
Education
Rutgers University
Mini-MBA Certification of Finance
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