George Yee

Senior Manager, Warranty & Repair @Semtech

Burnaby, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2019 — Present

Senior Manager, Warranty & Repair @Semtech

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Richmond, BC, CA

Lead global warranty and repair operations, optimizing service delivery while reducing operational costs through process improvements, outsourcing models and budget & financial oversight.• Standardized global warranty and repair processes, ensuring compliance with ISO/QMS standards and improving cross-functional collaboration.• Implemented digital transformation initiatives, driving automation, customer self-service, and streamlined data processes to improve operational efficiency.• Led complex system integrations and ensured successful product transitions in line with strategic objectives.

SKILLS

Enterprise Resource Planning (Erp)IT OperationsPmpSoftware Project ManagementItilTechnical SupportBusiness AnalysisCross-Functional Team LeadershipProject ManagementBusiness Process ImprovementSdlcSap R/3IT ManagementIntegrationErpProcess ImprovementSap ErpIT Service ManagementSapRequirements Analysis

ABOUT GEORGE YEE

Strategic and results-driven leader with over 25 years of experience driving excellence…

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George Yee — Senior Manager, Warranty & Repair at Semtech in Burnaby, BC, CA | Unifers