George Olawale
PMP® | CBAP® | CSA® | CSM® Certified Scrum Master | Certified AWS Cloud Practitioner| Program Manager | BSc Economic|
- Role
- Servicenow Consultant(Cbre Group Inc) at Infosys
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About George Olawale
Am a solutions-driven Project Manager with experience in leading cross-functional teams in software development, documentation and delivery of process innovations driving the attainment of business goals. • Service assurance, Transformation of Enterprise System Management Tools (ESM) and IT Service Management Tools (ITSM), and experience with Enterprise monitoring standards and ITSM Processes Core Skills.ServiceNow, ITIL.IT Service Management (ITSM).IT Operations Management (ITOM).IT Business Management (ITBM).Human Resources Service Management.Process Consulting.ServiceNow Implementations.ServiceNow Architecture Design and Optimization.Service Delivery and Governance.Thought Leadership
Experience
Servicenow Consultant(Cbre Group Inc)
Mar 2022 — Present · Richardson, TX, US
Work closely with the development team to ensure the solution is technically feasible and to identify areas to reduce implementation efforts•Created ServiceNow workflows and scripted UI policies, client scripts, business rules, and scheduled jobs•Assist in Producing User Stories with Detailed acceptance criteria and functional test scenario, in accordance with agile best practice guideline. •Developed and maintained ServiceNow integrations with other systems using REST, SOAP, JSON, and JDBC.• Help develop and Maintained ServiceNow reports and dashboards to monitor system health and performance.
Education
University of Ilorin
Bachelor's degree, Economics
2006 — 2010
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