George N.
Operations and Product Support Executive @Booking.com
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WORK HISTORY
Operations and Product Support Executive @Booking.com
Manchester, GB
Liaison between customers, suppliers and affiliates. Making use of an efficient CRM for customer support and enhancing the customer\'s experience. Using Microsoft Word, Excel and other office applications as well as new systems for simplifying customer contact processes and providing overall support within the company network.
EDUCATION
University of Cape Coast
Bachelor of Education - BEd, Social Studies Teacher Education
The Manchester Metropolitan University
Bachelor of Education (B.Ed.), Mathematics Teacher Education
ABOUT GEORGE N.
Leading Bearboxers Menswear with a vision to innovate men\'s fashion, our team blends contemporary design with ethical craftsmanship. At the helm, my role as Founder and CEO is to steer our brand towards a seamless customer experience, ensuring each piece reflects our dedication to quality and sustainability. Our commitment is underscored by the use of Fair Trade materials, and I am proud to champion this ethos through each product line we release.My tenure at BookingGo enhanced my adeptness in CRM and operational support, skills that are integral to managing customer relationships and streamlining internal processes. Collaborating with suppliers and affiliates, we\'ve strengthened the link between customer feedback and product improvement. This experience in operations and product support, combined with my analytical acumen from analyzing e-commerce data, drives my strategic approach at Bearboxers to cater to our customers\' evolving needs.
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