George N.
Sr. Engineer, Systems Design at T-Mobile US | IMS Voice | Splunk Certified Admin/Developer | Telco Cloud | AWS
- Role
- Sr Engineer, Systems Design Splunk Admin Developer at T-Mobile
- Location
- Woodbridge, VA, US
- LinkedIn followers
- 500 followers
About George N.
10+ years of Experience with T-Mobile as Technical Support and Systems Design Engineer- AIOPs using Splunk – Voice data preparation and use of Machine learning to automate detection and isolation of voice service issues- Design and development of service dashboards used for pre/post validation of planned work, troubleshooting and isolation of network issues- Provide support for major projects to introduce new changes and network elements into the production environment- Provide technical support for voice service issues and network elements in the IMS (IP Multimedia Subsystem) and Circuit Switched (CS 2G/3G) Voice Core space- Providing support for network outages and developing/applying methods to project outage impact analysis- Perform deep dives into Customer tickets to get actionable insights and provide fix recommendations, providing presentations to leadership team. 1 Year of experience with Time Warner Cable as Voice Operations Engineer- Provide technical support for voice service issues affecting business Customers- Device configuration, testing and service activation to provide voice services to business customers. 6 Years of Experience in Mobile Telephony with Ericsson as System Integration and Technical Support Engineer- Provide technical support services for Mobile Operators using Ericsson voice network elements- Installation, configuration, testing and service activation of Ericsson Voice Switches (MSS) and HLR (Voice data base) products.
Experience
Sr Engineer, Systems Design Splunk Admin Developer
Oct 2015 — Present · Woodbridge, VA, US
10+ years of Experience with T-Mobile as Technical Support and Systems Design Engineer- AIOPs using Splunk – Voice data preparation and use of Machine learning to automate detection and isolation of voice service issues- Design and development of service dashboards used for pre/post validation of planned work, troubleshooting and isolation of network issues- Provide support for major projects to introduce new changes and network elements into the production environment- Provide technical support for voice service issues and network elements in the IMS (IP Multimedia Subsystem) and Circuit Switched (CS 2G/3G) Voice Core space- Providing support for network outages and developing/applying methods to project outage impact analysis- Perform deep dives into Customer tickets to get actionable insights and provide fix recommendations, providing presentations to leadership team.
Education
Colorado State University Global
Master of Science - MS, Artificial Intelligence & Machine Learning
University of Buea - Cameroon
Bachelor of Science (B.Sc.), Physics, Minor Computer Science
2001 — 2004
National Advanced School of Engineering, Polytechnic - Yaounde
Master of Engineering (M.Eng.), Telecommunications Engineering
2005 — 2008
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.