George Mortali
Senior Project Manager (Pmo) - Empyrean Digital Associate @Intellectual Property Office Uk
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WORK HISTORY
Senior Project Manager (Pmo) - Empyrean Digital Associate @Intellectual Property Office Uk
Newport, GB
ABOUT GEORGE MORTALI
An experienced Senior Management Professional with a proven track record in; Project Leadership, Business Transition, Service Delivery (Including Outsource Supplier Management), Systems Implementation, Organisational Development & Delivery Management. My expertise lies in successfully leading and managing multi-disciplinary teams (on-shore/off-shore) including; leading business change objectives, driving customer service excellence strategies, creating and implementing operational & service delivery practices, implementing PMO governance & controls, hands-on project management leadership along with the implementation of IT systems, hosted services & business solutions to support business growth. I also have extensive experience in delivering large complex solutions, trouble shooting and the turnaround of under-performing projects, departments/teams impacting delivery, profitability and operational effectiveness. SC - Security Cleared Key Skills - Experienced in IT System Implementation across multiple sectors including Travel & Hospitality, Financial Services & Public Sector - Board Level Director experience - Extensive experience in Project Management & PMO governance/controls - Extensive experience in Client Service Delivery, SLA Outsource Management & Hosted Services - Extensive experience in fast paced environments - Extensive experience in software delivery life-cycle methods - Natural ability to manage multiple projects & teams simultaneously - Experience in P&L Management & Business growth - Excellent leadership, mentoring and team building skills - Excellent interpersonal, comms and networking Key Competencies - Ability to lead at all levels and motivate teams to deliver - Ability to take on challenging roles and thriving within change - Highly efficient, pragmatic & results oriented - Ability to identify and capitalise upon business opportunities - Calm and assured in sensitive and pressurised situations - Professionalism and integrity at all times - Pride and passion in the provision of high standards of Customer Service
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