George Moore
Customer Support Specialist @Phorest Software
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WORK HISTORY
Customer Support Specialist @Phorest Software
EDUCATION
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Professional Diploma in Weight Loss and Fitness
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Athletic Training Diploma
Istudy
Diploma in Nutrition Practitioner
Kingston College
Information Technology
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PROFESSIONAL DIPLOMA IN INFORMATION TECHNOLOGY
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Personal Training & Fitness Diploma
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Health Nutrition Diploma
Kingston College
Information Technology
University of Wolverhampton
Bachelor's degree, Information Technology
Kingston College
English Language and Literature/Letters
Kingston College
Mathematics
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ACCREDITED CYBER SECURITY ADVANCED TRAINING
ABOUT GEORGE MOORE
Technical Support Specialist with 7+ years of experience supporting SaaS platforms in the proptech sector. I specialise in first and second-line support, incident investigation, troubleshooting web-based applications, and customer onboarding.I’m known for taking ownership of issues end-to-end, communicating clearly with customers, and working closely with product, sales, and account teams to improve both customer experience and platform reliability. I consistently meet and exceed SLAs while maintaining high customer satisfaction.Key strengths include problem-solving, adaptability, strong time management, and the ability to quickly learn and support new systems and technologies.
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