George Ganas

About George Ganas

Seasoned and agile technology executive with proven success directing global level teams with a keen focus on achieving successful and profitable business outcomes. Deep expertise in service desk, service delivery, engineering, and architecture across the Infrastructure and Operations technology verticals. Specializing in solution architecture roles that design and deliver managed services aimed at attaining aggressive revenue growth. A people first leader, with a collaborative style that builds consensus aimed at delivering sustainable success. Mastery of implementing methodologies; Dev/Sec/Ops, ITSM, Agile process and procedures, including functions to facilitate continual service improvement. Adept at building, leading highly collaborative and effective teams, while ensuring superior operational excellence. Strategic and innovative leader adopting and implementing new technologies; AI, Cloud, IaaS, PaaS, SaaS. Special expertise in solution development, delivery, startup operations, process improvement, vendor management, leading - driving change and strategic planning. Seasoned problem-solving skills, always driving efficiency initiatives. Projects and commitments executed, delivered on time, on budget.

Experience

1. Sr Director Global Technology Solution Centers

   Zones, LLC

   Dec 2022 — Present · Carol Stream, IL, US

   Responsible for Pre Sales Solutioning and Delivering Global Lifecycle Solutions via our Technology Solution Centers. Activities include; internal Go To Market business development, sales enablement, pre-sales customer briefings, and solution engineering. Once the deals are won, we pivot to post sales actions adhering to strict on-boarding policies and procedures that are aimed at mitigating risk. The overarching goals are to deliver 5-Star service, while meeting and exceeding our customers’ expectations.

Education

• Carthage College

  BA, Business Administration & Economics

  1990 — 1996

Skills

• Operations Management
• Customer Service
• Servers
• Itil
• Customer Relations
• Outsourcing
• Income Statement
• Management
• Team Building
• Sarbanes-Oxley Act
• Team Leadership
• Process Improvement
• P&L
• IT Strategy
• People Management
• Service Delivery
• Business Analysis
• Business Process Improvement
• Sox
• Business Intelligence
• Business Process
• IT Management
• Vendor Management
• Program Management
• V3
• IT Operations