Geoff Grose
European Grc Issue Manager @Canada Life
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WORK HISTORY
European Grc Issue Manager @Canada Life
Dublin, IE
As European GRC Issue Manager for Canada Life Group, I led the delivery of an integrated issue management solution within the ServiceNow GRC adoption programme, aligning processes, data model, and reporting to governance expectations.I standardised the issue taxonomy and quality bar for issue writing, impact, root cause, and evidence, reducing rework and improving confidence in closure decisions.I ensured robust traceability between issues, risks, controls, policies, and standards, enabling defensible audit trail and reliable management information.I produced executive reporting on trends, aged backlog, overdue drivers, and forecast closure risk, supporting effective challenge and prioritisation.I partnered with delivery teams and assurance functions to drive timely remediation and embed sustainable ways of working.
EDUCATION
Wigan College of Technology
AEB, BTeC HNC, Computer Science
SKILLS
ABOUT GEOFF GROSE
With over 40 years of experience across technology delivery and technology risk within regulated financial services, I specialise in pragmatic GRC transformation that uplifts risk maturity, strengthens operational resilience, and enables audit ready governance outcomes.Most recently, as European GRC Issue Manager at Canada Life Group, I supported the ServiceNow GRC transformation by delivering an integrated issue management capability. This established a single source of truth for issue lifecycle governance, improved issue quality and traceability to risks and controls, and embedded decision ready reporting for senior forums to accelerate remediation and evidence based closure. I also supported a group wide Generation 3 key risk indicator proposal, chaired by Lifeco, the Canadian parent company, helping shape consistent metric definitions and governance expectations across entities.Previously at Hargreaves Lansdown and TSB Bank, I strengthened digital and technology risk framework maturity through targeted improvements including event and risk trigger management, consolidation and prioritisation of key risks aligned to COBIT and NIST, and improved risk and control articulation and test scripts to support adequacy and effectiveness assessment. I simplify complex risk processes into practical ways of working, supported by clear guidance and training that drives consistent adoption.My focus is aligning strategic objectives to risk frameworks and regulatory expectations while building strong relationships across Technology, Cyber Security, Risk, Compliance, and Audit. I am recognised for bringing structure, pace, and clarity to risk transformation programmes and for helping organisations embed sustainable governance that supports resilience and delivery.
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