Geoff Farrell

Business Analyst @Defense Logistics Agency

San Francisco, CA, US

EMAILS

[email protected]

MOBILE NUMBERS

+14•••••••07

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WORK HISTORY

Jul 2022 — Present

Business Analyst @Defense Logistics Agency

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Human Resources Applications - Requirements & Testing - Retirement Benefits & Library of Job Descriptions

EDUCATION

N/A

Connecticut College

BA, American Studies

SKILLS

Enterprise SoftwareDatabase ManagementProgram ManagementManagementTeam BuildingBusiness IntelligenceCrmStrategic PlanningSalesImplementation EngineeringData CenterBusiness AnalysisTelecommunicationsAnalysisDatabase AdminIntegrationPmpLeadershipCustomer Service and SupportTroubleshootingAnalysis & PlanningVendor ManagementDatabasesCall CentersRequirements AnalysisProject ManagementCloud ComputingCross-Functional Team LeadershipBusiness Process ImprovementSoftware DocumentationDocumentationReportingCustomer ServiceProcess ImprovementNetworkingProject PlanningCustomer SatisfactionTrainingPeople ManagementChange Management

ABOUT GEOFF FARRELL

Accomplished IT Business Analyst and Tester with a proven track record of success in building and maintaining customer trust, project delivery, and process improvements.Strong organizational and communication skills, and competency in partnering with cross-functional teams to drive and deliver solutions for customers/clients.• Business Analysis and Process Improvement • Cross-functional/Matrix Team Collaboration • Customer Relationship Management • Testing and UAT • Training and Documentation• Reporting and Metrics • Project Management and Execution (PMP)• Salesforce Admin 20•••••••15)

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