Genna Gerla

About Genna Gerla

I am a results-driven professional with 10+ experience in relationship management, sales and digital marketing in Enterprise SaaS companies, proficient in handling fast-paced work environments. I combine strong business acumen, technical expertise and passion for solving customer needs to collaborate with clients and deliver tailored strategies for long-term success and growth, ultimately driving meaningful business results.

Experience

1. Senior Account Manager

   Quantum Metric

   Sep 2025 — Present

   As a strategic lead for Enterprise customer engagements, I currently manage of book of business of $2.5 million, ensuring their onboarding and account success with Quantum Metric-Collaborate with Sales to identify and execute on expansion opportunities-Oversee customers\' onboarding and implementation of the tool-Manage and forecast customer renewal and expansion goals-Create and execute customer account plans in collaboration with the rest of the customer success team to ensure value realization-Conduct regular QBRs with the client’s executive team to strategically align with their organizational goals-Regularly update internal systems to document customer health and status and create visibility across the organization-Identify advocacy opportunities to highlight case studies, run speaking events, or participate in webinars-Educate customers on new use cases, features and integrations that create added value

Education

• Emory University

  BA, Economics

  2007 — 2011

• Tel Aviv University - Overseas Students Program

  Middle Eastern Studies, Hebrew

Skills

• Online Advertising
• Social Media Marketing
• Newsletters
• Marketing Strategy
• Android
• Market Research
• Mobile Marketing
• Editing
• Advertising
• Digital Marketing
• Analysis
• B2b Marketing
• Data Analysis
• Digital Media
• Facebook
• Social Media
• Management
• Westlaw
• Mobile Devices
• Legal Writing
• Marketing
• Blogging
• Mobile Applications
• Competitive Analysis