Genevieve Pang

Aws Migrations Acceleration Program Operations Manager @Amazon Web Services (AWS)

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2020 — Present

Aws Migrations Acceleration Program Operations Manager @Amazon Web Services (AWS)

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Manchester, GB

Responsible for the Contract and Amendment Management - solidify the pre sales effort into Program Terms, processes and guidelines are developed to streamline the validation and production of contracts.Drive evolution and enhancement of operations tools and applications, ongoing enhancement and roadmap development.Pipeline Management · drive cadence and quality with the Business Development Managers for the forecasting process, identify and highlight gaps and focus areas and in conjunctions with the Business Development Mangers develop action plans and approach to bridge the gaps.

EDUCATION

1999 — 2003

University of Warwick - Warwick Business School

MBA

SKILLS

Customer Relationship Management (Crm)Service DeliveryBusiness AnalysisStrategyManagement ConsultingIT OutsourcingStakeholder ManagementTeam LeadershipSolution ArchitectureService-Level Agreements (Sla)Program ManagementIT OperationsNew Business DevelopmentGovernanceBusiness Process ImprovementService ManagementIntegrationProject Portfolio ManagementProject DeliveryPre-SalesBusiness ManagementIncident ManagementIT Service ManagementChange ManagementManagementCrmItilStrategic PlanningVendor ManagementPmoCustomer RelationsOutsourcingRisk ManagementBusiness ProcessIT ManagementProject ManagementProcess ImprovementIT StrategySlaOffshoring

ABOUT GENEVIEVE PANG

Account Business / Sales Operations Manager • Versatile IT professional with…

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Genevieve Pang — Aws Migrations Acceleration Program Operations Manager at Amazon Web Services (AWS) in Manchester, GB | Unifers