Genevieve Shomaker

Amazon Support Specialist VCS-S&R Americas Customer Support

Role: Support Specialist s & R at Amazon
Location: Iowa City-Cedar Rapids, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Genevieve Shomaker

In my current role, I build and maintain rapport with the customer by quickly earning…

Experience

Support Specialist s & R
Amazon
Nov 2019 — Present

Education

Clinton Community College
Associate of Applied Science (A.A.S.)
2010 — 2013

Skills

Disaster Recovery
Servers
Itil
Networking
Windows 7
Linux
Backup Solutions
Troubleshooting
Unix
Windows Server
Ccna
Computer Repair
Lotus Notes
Cisco Technologies
Avamar
Computer Hardware
Windows
Ubuntu
Technical Support
Operating Systems
IT Strategy
Outlook
Help Desk Support
Customer Service
Storage
Information Technology
Microsoft Office
Wireless Lan
Emc Networker
System Administration
Emc Storage
Computer Network Operations

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Genevieve Shomaker

Experience

Support Specialist s & R

Education

Clinton Community College

Skills

Find verified contacts for anyone on LinkedIn