Geneveve Tejada
Assistant Dept Administrator Assistant Clinical Director, Rn - Complete Care Mgt Population Health @Kaiser Permanente
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WORK HISTORY
Assistant Dept Administrator Assistant Clinical Director, Rn - Complete Care Mgt Population Health @Kaiser Permanente
La Mesa, CA, US
Lead a virtual clinician team of registered nurses, nurse practitioners, physician assistants, pharmacists,\\\\nand medical assistants to deliver care management to patients with chronic conditions such as\\\\ndiabetes, hypertension, asthma, depression, and osteoporosis. Create departmental changes resulting in top performance for Kaiser Permanente (KP) Southern California’s diabetes care management since February 2022 and significant improvement in hypertension care management for African American patients. Lead initiatives integral to health equity through the utilization of community resources to address barriers caused by social determinants of health (SDOH), intentional delivery of language and cultural concordant care, and delivering education pertinent to health equity to KP San Diego’s leadership teams. Maximize clinical team’s scope of practice to deliver high-quality and cost-effective care through practice standardization, establishing protocols, algorithms, and intensive new hire orientation process. Improve care delivery quality through the creation of standardized chart reviews, resulting in patients’ achieving their target A1C readings in 6 months or less. Build patient group training programs to overcome access challenges for utilization of continuous glucose monitoring. Leverage data to identify areas of opportunity and measure progress toward meeting quality goals. Engage KP’s Southern California’s informatics team to leverage technology to improve the quality and safety of care delivery through the creation of decision support tools, patient-completed assessment questionnaires, and patient education applications for care teams throughout the San Diego service area. Mentor new leaders in chronic disease management/population health operations and created a leadership playbook to standardize leadership practices and onboarding of new hires.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
University of St. Augustine for Health Sciences
DNP - Executive Leadership, Nursing Administration
Grand Canyon University
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Maryland Baltimore
Bachelor's degree, Registered Nursing/Registered Nurse
University of Maryland College Park
Pre-Nursing Studies
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