Geneva R.
Delivering growth & value to customer business
- Role
- Customer Success Manager at UPS
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Geneva R.
As a professional I specialize in sales strategy, customer service optimization, and positioning solution’s for process improvements. I currently align UPS product-based solutions to customer needs. Creating growth opportunities while reducing costs. My passion looks like delivering exceptional customer experiences, I contribute to a culture of innovation, efficiency, and collaborative success. My values are center around building relationships and driving sustainable growth in alignment with our organizational goals. My support is UPS driven, customer focused providing win-win. With a solid foundation in leadership and a focus on team collaboration, I strive to empower my team and deliver measurable value to our customers.
Experience
Customer Success Manager
Jan 2026 — Present · US
Education
University of Indianapolis
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies with a minor in psychology
2013 — 2015
IWU National & Global
Masters of Business Administration, Healthcare Administration w/ focus on Elder Senior care
2018 — 2020
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