Gene Harris

About Gene Harris

Results-driven leader with a successful track record in planning/operational coordination, process improvement, program implementation, staff development and public relations. Leverages advanced communications skills and dedicated leadership to engage and align the work environment to succeed in a fast-paced, competitive environment. Cost-conscious leader who optimizes operational efficiencies and maximizes business unit profitability.

Experience

1. Director West Coast Port Operations

   Ocean Network Express North America

   May 2022 — Present · Long Beach, CA, US

   Responsible for West Coast container port operations for ONE and oversight of the area port operations managers located in LA/LB, Oakland, Tacoma, and Vancouver BC. Leads matters of strategic planning and design, operational execution and coordination, supplier management, performance evaluation and service quality.• Plans and executes strategy for short, medium and long term needs for port area operations.• Develops and maintains relationships with suppliers and oversees their performance and service quality.• Leads meetings and crafts messaging which brief stakeholders (including senior leadership) on port operational matters to update stakeholders and facilitate service quality improvement.• Represents company at local industry related meetings, committees, boards, and for meetings or product tours with clients.• Coordinates with MTO’s, port authority, chassis provider, off-terminal depots, other suppliers, and internal stakeholders. Includes extensive intermodal and port operations involvement. • Maximizes product service quality with suppliers using KPI, process improvement, influence techniques, understanding of the supplier’s capability/capacity, and understanding of the company\'s internal workings and requirements.• Oversees matters of operational efficiency and cost control in collaboration with internal stakeholders and suppliers.• Acts as liaison between various internal stakeholders to establish processes, service quality measures, and collaborative efforts with port suppliers which the various groups have direct or indirect activities with.• Responsible and accountable for all employees reporting directly (4) or indirectly to this position and for ensuring company policy is communicated and followed.• Coaches and develops employees to perform at high levels including expectations, using KPI’s/metrics and goals. Completes performance appraisals as required under company guidelines.

Education

• California Maritime Academy

  Bachelor of Business Administration

  1997 — 2001

• California State University-Long Beach

  Professional Designation Program

  2015

Skills

• Supply Chain Management
• Operations Management
• Freight Forwarding
• Transportation
• Logistics Management
• Ocean
• Warehousing
• Supply Chain
• Shipping
• Logistics
• International Shipping
• Ports
• Leadership
• Project Management
• Container
• Contract Negotiation
• Maritime
• International Logistics
• Maritime Operations
• Transportation Management
• Team Building
• Management
• Process Improvement
• Freight